How can I check the status of My Order?
Each stage of the order process will be notified via an email. The customers can also further clarify regarding the order through contacting our Hotline on +94 72 226 4444 or email us at websales@elegantsmockers.com
How long will it take for my order to arrive after I make a payment?
Lead times are categorized as follows:
- Bedding & Linen – Within 14 days
- Furniture – Within 60 days
- Clothing & Gifting Items – Within 3 days
How can I change my Shipping Address?
The customers will have to contact our Hotline on +94 72 226 4444 or email us at websales@elegantsmockers.com for this purpose. You will be assisted by a representative from Elegant Smockers on this.
Where are the Showrooms Located?
Our stores are located at:
Colombo 04 Showroom
- 137 Bauddhaloka Mawatha, Colombo 04.
- Email : havelock@elegantsmockers.com
- Contact No : +94 11 259 7197
KCC Showroom
- Level 3-10, Kandy City Centre, No. 5, Dalada Veediya, Kandy.
- Email : kcc@elegantsmockers.com
- Contact No: +94 81 222 0001
One Galle Face Showroom
- Level 4, One Galle Face, Colombo 01.
- Email : ogf@elegantsmockers.com
- Contact No: +94 72 226 4444