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Frequently Asked Questions

Each stage of the order process will be notified via an email. The customers can also further clarify regarding the order through contacting our Hotline on +94 72 226 4444 or email us at [email protected].

Lead times are categorized as follows:

  • Bedding & Linen – Within 14 days
  • Furniture – Within 60 days
  • Clothing & Gifting Items – Within 3 days

The customers will have to contact our Hotline on +94 72 226 4444 or email us at [email protected] for this purpose. You will be assisted by a representative from Elegant Smockers on this.

Our stores are located at:

Havelock Showroom

323 B, Havelock Road, Colombo 6.

Email : [email protected]

Contact No : +94 11 259 7197

KCC Showroom

Level 3-10, Kandy City Centre, No. 5, Dalada Veediya, Kandy.

Email : [email protected]

Contact No: +94 81 222 0001

One Galle Face Showroom

Level 4, One Galle Face, Colombo 1.

Email : [email protected]

Contact No: +94 72 226 4444